...where your I.T. is taken care of!
Cyberworld Technologies CC trading as Davis IT is a consulting-oriented company, established in November 2006, intending to fill in the market need for a professional, customer-focused computer company. The company emphasizes service and support to differentiate itself from more price-oriented computer companies. We are in a lucrative market in a rapidly growing industry.
Located in the East Rand, we realize that, for us to prosper, we need to be flexible and responsive, to delight clients by providing them with what they want, when they want it, and before the competition can offer it. The company strives to achieve this through our solutions approach that is customer-centric, and in which the customer’s business objectives enjoy top priority.
Once the needs and processes are understood and described, leading edge products and best-of-industry skills are be applied to design and develop a fitting solution enabling the client’s business in the most cost effective way.
Our marketing strategy is based mainly on ensuring that clients know what need the service(s) is able to fulfil, and making the right service and information available to the right target client. We have implemented a market penetration strategy that ensures that our services are well known and respected in our respective industry. Our strategy conveys a sense of quality and satisfaction in every picture, every promotion, and every publication. Our promotional strategy involves traditional advertising, Internet marketing, personal selling, public relations, and marketing.
It is important to recognize what makes our intangible resources, such as our ability to relate to customers regarding their needs and wants, management style, corporate culture and commitment. These elements differentiate us from our competitors and contribute towards the development of a sustainable competitive advantage.
In a nutshell, we don’t just market and sell our product and services, but provide customized services and products that enable our clients to optimise their output and, assist in the attainment of their goals and objectives.
Our business strategy revolves around the need to provide quality products and services to our various target customers. This is undertaken through the establishment of a professional team and the provision of quality, custom-designed services, catering to the client’s particular needs.
We strive to attain the following objectives:
- Develop a follow-up strategy to gauge performance with all our clients.
- To continuously formalize and measure cross-functional working communication so as to ensure that the various departments work harmoniously towards attainment of company objectives.
- To instil a culture of continuous improvement in beating standards of customer satisfaction objectives.
- We are fully committed to supporting growth and development in the economy.
Executive Summary
Objectives
Cyberworld Technologies CC trading as Davis IT is built on the assumption that the management of information technology for business is like legal advice or accounting, in that it is not inherently a do-it-yourself prospect, and requires outside expertise to install and implement it. Smart business people need to find quality vendors of reliable hardware, software, service, and support. They need to use these quality vendors as they use their other professional service suppliers: as trusted allies.
Cyberworld Technologies CC trading as Davis IT strives to be such a solution provider. We serve our clients as trusted allies, providing them with the loyalty of a business partner and the economics of an outside vendor. We make sure that our clients have what they need to run their businesses as well as possible, with maximum efficiency and reliability. Many of our information applications are mission critical, so we give our clients the assurance that we will be there when they need us. The above is well summarized in our mission statement which is as follows:
“The company is dedicated to leveraging emerging technologies to provide the highest level of quality products and services, customer service, and security.”
Mission
Level 3 B-BBEE Contributor
Cyberworld Technologies CC trading as DAVIS IT is a 60% black woman owned, Level 3 B-BBEE contributor. Certification in this regard is available upon request.
